At RB Clothing House, we are committed to delivering your orders safely and promptly. Please read our shipping policy carefully before placing your order.
1. Order Processing
- Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
- You will receive an order confirmation email with tracking details once your order has been shipped.
2. Shipping Charges
- Shipping charges vary based on the delivery location and order value.
- Free shipping may be available for orders above ₹2000 (if applicable).
3. Estimated Delivery Time
- Standard Shipping: 6-7 business days
- Express Shipping: 5 business days (if applicable)
- Delivery timelines may vary depending on your location and courier partner service availability.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email or SMS.
- You can track your shipment through our website or the courier partner’s website.
5. Delayed or Lost Shipments
- While we strive for timely deliveries, delays due to weather, courier issues, or unforeseen circumstances are beyond our control.
- If your order is delayed beyond the estimated delivery time, please get in touch with us at rbclothinghouse@gmail.com.
6. International Shipping
- Currently, we do/do not offer international shipping. (Modify as per your policy)
7. Address & Delivery Issues
- Ensure that your shipping address is accurate at checkout. RB Clothing House is not responsible for non-delivery due to incorrect addresses.
- If a delivery attempt is unsuccessful due to an incorrect address or recipient unavailability, re-delivery charges may apply.
8. Damaged or Missing Items
- If you receive a damaged product or your order is incomplete, notify us within X days of delivery with pictures for verification.
- We will arrange for a replacement or refund as per our policy.
Need help? Contact us at rbclothinghouse@gmail.com for any shipping-related queries.